I’m a big advocate of taking small steps in the direction of change. Perhaps your organization isn’t in the position of being able to upgrade the health insurance package or to install an onsite...
Operators are not ‘blasé’ about negative stories
By
Michael Wylie
Aug 08, 2018
Rather than putting the burden on skilled nursing providers, I challenge the news media, along with other institutions, to be fair and accurate, and report the good news, too.
Employee recognition programs: What works
By
Eleanor Feldman Barbera, Ph.D.
Jan 21, 2014
After Ms. Ryan’s psychotherapy session, I stopped at the nursing station and asked the nurse for the name of her aide. The nurse pointed to a uniformed woman right next to me, who turned and asked...
HIPAA and eHealth: Avoiding problems
By
Jean Wendland Porter
May 09, 2016
As long as the means of getting the information are protected, encrypted, and encoded, sharing information to provide care has never been easier and quicker. However, it’s our responsibility and...
Journey to performance excellence
By
John B. Goodman
Jun 29, 2015
Every morning, team members at our corporate office, and at all of our communities across the nation, attend a stand-up meeting, recommitting themselves to embrace a culture of unparalleled service.
Helping your LTC community cope in the wake of Hurricane Sandy
By
Eleanor Feldman Barbera, Ph.D.
Nov 07, 2012
In the aftermath of Hurricane Sandy, long-term care facilities may be wondering how to help their own residents, families, and staff members or those directly affected by this devastating storm.
GAO gets it right with need for more IT
By
Cynthia Morton
May 10, 2017
It’s good to have a “big dog” recognize that the long-term and post-acute care sectors should be given more help with information technology and exchange.
Conversations nursing home management should not have via emails
By
Howard Kurman
Jun 09, 2014
There have been countless nursing home managers, supervisors, and even HR executives, who have committed impolitic comments about employees in email messages. Those comments often become evidence in cases...
The gray area of liability
By
Eugene Solomon
May 15, 2013
Assisted living companion services and the relationship between the community and the company is not always articulated and formalized. Policies and procedures, especially related to emergency response,...
Breaking down Ebola concerns
By
Richard Cheng
Oct 24, 2014
Ebola continues to be a major public health concern throughout the United States. Skilled nursing facilities, assisted living facilities, long term acute care hospitals, home health agencies, hospices,...