What is the purpose of a rehabilitation screen? Very simply, we attempt to identify long-term residents’ needs and possible rehab potential. Somehow, we don’t really have an industry standard...
Ignoring the old impulses
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 18, 2017
So, I have this song from Disney’s animated film “Frozen” stuck in my head. The part of the song that goes, “Let it go, let it go …” See, that’s how I feel about...
Loopholes to help you track Medicare Part B therapy billing
By
Shelly Mesure, MS, OTR/L
Feb 06, 2013
Every time we send our patients to the hospital for rehab-related tests, exams or services, these services are billed to Medicare Part B, and, therefore, reduce our cap allowances. Any small oversights...
Uber-terrified by technology
By
Gary Tetz
Jul 16, 2015
I was scared, I’ll admit it. I had never used it before. It was all so intimidating and new. The old system worked fine for me, and I was comfortable with its inadequacies. You might think I’m...
The Sasha Experience
By
Gary Tetz
Feb 27, 2014
It’s been a rough day for good customer service, and since you live and work in a profession dependent upon it, I’m sharing these still raw and painful experiences because I believe they’ll...
You’re probably guilty of too much documentation
By
Shelly Mesure, MS, OTR/L
Jun 18, 2013
Is it time for a diet? Not a food diet, but a documentation diet. I’ve written previous blogs about documentation quick tips, top 10 reasons for denials, and so on. But, how many of you are guilty...
When does a review of 0.5% make sense?
By
Kristin Walter
Jul 24, 2017
Would you feel safe flying if airlines only inspected 0.5% of their fleet of planes?
C’mon, be reasonable: Goals for the new year
By
Jacqueline Vance, RNC, CDONA/LTC
Jan 13, 2015
Well gang, it’s a new year and the time where we set sparkly, brand spanking new goals. Most of the world sets goals such as losing weight, getting in shape, setting their finances in order and things...
The things that matter: 5 tips for welcoming prospective residents and families
By
Michelle Seitzer
Aug 29, 2012
To begin with, give potential residents (and their families) the greatest peace of mind about their pending decision by simply telling the truth. Get in your customers’ heads and on their level.
An administrator’s checklist for 2016
By
Renee Kinder
Jan 08, 2016
With the New Year upon us we often find ourselves with a restored energy and enthusiasm to start fresh, create novel ideas and think outside of the box for methods of self-improvement in 2016.