As the senior living housing market continues to expand and competition heats up, a strategic team effort has never been more important to achieve greater operational efficiencies, improved resident satisfaction...
Innovation is the cornerstone to aquatic therapy
By
Debi Tyler
Feb 27, 2017
When we opened our aquatic therapy to the public in October 2014, we were all ready to be creative. Open swim times, classes and, of course, rehab, were all part of our overall wellness initiative strategy.
7 tips for selling to seniors
By
Kristin Hambleton
Feb 13, 2017
As a sales counselor, your job is to maintain and further cultivate the relationship after the move-in.
A salute to an LTC legend
By
Jack York
Feb 10, 2017
Join me as we raise a verbal toast to Mr. John Derr.
PBJ tips to consider before changing companies
By
Cheryl Field
Feb 08, 2017
Mapping job codes from a new time and attendance company will take a week or more when working with your vendors.
What you don’t see can hurt you
Dec 28, 2016
For many managers of long-term care facilities, paying close attention to procurement and the ordering of supplies is not an area that typically receives a lot of their focus.
Social engineering attacks against healthcare
By
John DiMaggio
Dec 27, 2016
There are literally hundreds of possible social engineering tactics.
Marketing Matters: Making deadlines
By
Pam Selker Rak
Dec 19, 2016
There’s no doubt that there’s a lot of pressure in healthcare. But in healthcare marketing, the pressure is the ability to meet deadlines; and if you can’t meet them, you’re wasting...
Clinical care documentation that survives auditing
By
Jayne Warwick, RN, HBScN
Dec 16, 2016
Medicare claims set the stage for reimbursements – they’re the cast. Backstage, however, documentation comprises the crew, supporting the claim and determining whether or not the show –...
F-Tag in focus: F-425
By
Sonja Quale
Dec 02, 2016
F-Tag 425 requires that centers’ pharmacy services provide residents the routine and emergency drugs they need, with the overall goal of ensuring the safe and effective use of medications.