If a profession were going to grow so much it could dominate certain employment sectors in the near future, it would only make sense to start focusing more on that profession, wouldn’t it? Long-term...
It’s time to lean on compliance officers
By
James M. Berklan
Oct 13, 2016
If administrators and long-term care managers were ever looking for a good time to make their mark, this is it. And they better be looking to, or start creating, high-quality compliance officers as well.
Pssssst! Have we got a deal for you!
By
James M. Berklan
Mar 10, 2011
We might have just been subjected to the biggest dose of chutzpah seen in a long, long while. It smacked of the old image of the leering used-car salesman (sorry, used car sales people) rubbing his thumb...
Where your future referrals might be coming from
By
James M. Berklan
May 18, 2017
Whether you’re a kickball captain on the playground, a Little League coach on draft day or a shopper crossing the threshold for a big new sale, you know the look you give.
Professional education doesn’t get better than this
By
James M. Berklan
Feb 12, 2014
What makes McKnight’s 8th Online Expo such a good fit for providers is the way it goes about its business. Once again at the end of March, it will come in the form of five national experts, delivering...
The hell with this guy
By
James M. Berklan
Oct 20, 2017
Speaking at the same Mandalay Bay complex in Las Vegas from which a “madman” committed the deadliest mass shooting by a single person in U.S. history just two weeks earlier, American Health...
Where Eagles dare
By
James M. Berklan
Oct 23, 2013
A traditional portrayal of a Boy Scout has him helping a little old lady cross the street. But what if the senior citizen turned around and helped the young man advance to Scouting’s highest rank?...
Let’s hope this flu remedy goes viral
By
James M. Berklan
Jan 10, 2013
Some people might dream of owning a professional football or baseball team. Right now, I’m wishing I owned a nursing home. Then I could immediately fire all the people who deserved it.
Provider still riding high two years after ‘Piano Guys’ created viral video
By
James M. Berklan
Sep 30, 2013
Many a long-term care provider has been known to sample Cub Scout choirs, tamburitza bands and alleyways of off-off-off Broadway in search of talent to entertain his or her residents. Then, there are the...
Making the case for love at work
By
James M. Berklan
Jan 22, 2014
The main focus of any long-term care operation is usually the residents’ wants and needs. Caregivers typically dole out huge helpings of personal emotional energy along the way. But they might be...