Last week, I heard one of the most insightful, no-baloney talks I’ve heard in a while from a long-term care official.
Food for thought for inspirational service on emotional day
By
James M. Berklan
Sep 12, 2012
There’s no doubt about it: You have to hand it to the folks at Buckner Westminster Place. They can teach us all how to show gratitude, and be good neighbors.
Is it the docs’ turn to get stoned?
By
James M. Berklan
Apr 25, 2018
The Centers for Medicare & Medicaid Services brought out its equivalent of a brass band and confetti machine Tuesday to tout a new provider payment strategy. One could almost hear strains of “Happy...
Heroes’ welcome gets rave reviews
By
James M. Berklan
Apr 05, 2011
The Assisted Living Federation of America did it right today: It gave the profession five major reasons to be proud of itself. The pride comes in the form of individuals who were celebrated as ALFA’s...
A tip of the cap to long-term care providers trying to get it right
By
James M. Berklan
Aug 22, 2012
Quit your whining.
This is for long-term care providers with dedicated employees
By
James M. Berklan
Jun 27, 2013
If you’re a long-term care provider, there’s no way you can spend your days doing nothing. It’s simply impossible. You know it and we know it. So now here’s one more thing for you...
PETA definitely barking up the wrong tree
By
James M. Berklan
Jun 25, 2008
Some people, and their groups, are better at furthering the art of tactless solicitation than others. For the latest case of hoof-in-mouth disease, we only have to look to our friends at People for the...
Will there be a ‘real’ CMS administrator soon? It’s looking so
By
James M. Berklan
Apr 03, 2013
If you’re a gambling person, it looks like the odds just got a whole lot better for Marilyn Tavenner becoming the next administrator of the Centers for Medicare & Medicaid Services. That’s...
It’s time to take sides about Obamacare’s future
By
James M. Berklan
Mar 08, 2017
Tuesday’s statement from the American Health Care Association on Republicans’ plan to repeal and replace Obamacare was striking. There was no walking a tightrope or mealy-mouthed ambiguity...
Now here’s how you celebrate ‘The Voice’ (the original one)
By
James M. Berklan
Jun 10, 2015
There’s a reason you go back to your favorite restaurant, television show or shoe store. They’re good, and you can count on them being good. That’s how I feel about the public relations...