Skilled care reprimands: Cheap shots or fair criticism?
By
John O'Connor
Apr 22, 2019
For what seems like the umpteenth time, another media outlet has taken aim at the skilled care sector.
The long-term care leftovers that earned a warning
By
Elizabeth Newman
Jul 09, 2013
Today in the annals of Nursing Homes That Should Know Better, we turn our attention to a rural part of Tennessee.
The 12 traits of great nursing home administrators … and school principals
By
Tim Mullaney
Mar 11, 2014
Social media often is credited with providing a stream of up-to-the-minute news, the latest developments breaking over Twitter or Facebook, and spreading virally in no time flat. But I’ve found that...
Thanks for the confirmation. But there’s still a lot of work to do
By
James M. Berklan
Jan 09, 2019
Since we unveiled the program in mid-December and opened the nominating process, the response has been powerful and incredibly heartening.
Winning with the help of Trump
By
Elizabeth Newman
Aug 09, 2017
When the American Health Care Association sued the Centers for Medicare & Medicaid Services last year, my assessment was that it might win the literal battle, but lose the hearts and minds of consumers.
Keep the village — he recommends a system
By
James M. Berklan
May 26, 2016
If the figures represented a stock chart, David Gifford would be not only a happy man but also a very rich one. The numbers and performance both show upswings. But they don’t reflect a stock’s...
Compassion from LTC managers? Only if they want better resident care, lower liability risks
By
James M. Berklan
Feb 02, 2017
A funny thing happened in the making of a recent insurance company analysis of claims in the aging services market: a primer broke out on how to achieve better healthcare and liability outcomes by creating...
Plan of correction can be anything but, as this provider learns the hard way
By
John O'Connor
Apr 28, 2014
Justice has an odd way of showing itself if you’re a nursing facility that disagrees with a deficiency citation but decides to work with inspectors to clear your name. You’re not going to believe...
Quick, somebody grab the cue cards for this nursing home starlet
By
James M. Berklan
Feb 09, 2024
The importance of staying on message is pretty clear to most people in business and, of course, politics. There’s nothing like a unified front to send a clear message. In fact, most believe it’s imperative.
A fading Hollywood star: the Motion Picture and Television Fund nursing home
By
Liza Berger
Mar 17, 2009
Stars have a lot of power—off-screen, as well as on-screen. Because of their celebrity status, they can draw national attention to civic causes that regular folks slave to gain recognition for every...