It’s easier to have empathy for people if you know specific things about them. Long-term care providers know this, and it is behind many valuable programs to learn more about residents’ lives....
The naked truth about COVID-19 priorities
By
James M. Berklan
May 08, 2020
Long-term care providers’ beseeching requests for more personal protective equipment are truly noble and necessary. But I have to say, they’re going about it all wrong.
What to do when your resident’s death wish seems ‘rational’
By
Marty Stempniak
May 25, 2018
Suicide — a shadowy issue that most would prefer to ignore — is seemingly a hot topic in the news these days.
Hollywood Hills owners up off the mat, courtroom drama all but guaranteed
By
James M. Berklan
Nov 16, 2017
Lawyers and legal finaglings are rich fodder for some of the most popular movies and television productions ever made. Get ready for another big show in that regard, and long-term care will be at its core.
Will residents ‘stick it to the man’ with their choice of provider?
By
Tim Mullaney
Dec 11, 2014
In the dawning age of mega-providers, smaller long-term care chains and independent owners might be inspired by the story of The Coffee Bean & Tea Leaf.
This American Life … and death: Superb shows about hospice
By
Tim Mullaney
Apr 29, 2014
A few months after Pattie Burnham started working as a hospice nurse, she forgot the name of the president of the United States. That’s normal, her boss told her.
When man bites dog at the Alzheimer’s care facility
By
James M. Berklan
Sep 08, 2016
Here’s your long-term care “Man bites dog” story of the week.
Must-watch film shows ‘simple’ benefits of Green House care
By
Tim Mullaney
Dec 16, 2014
A new long-term care documentary might eventually be called “the cattle prod” because it could be just the nudge needed to unify more communities to build a newer type of care home for the...
One tip to improve long-term care marketing
By
Tim Mullaney
Nov 25, 2014
Feed your marketers, they’re probably starving. Sorry, this won’t be as easy as dialing Domino’s … I don’t mean LTC marketing executives are starving for food, but that they...
Amid cacophony of action, some happy noise on Medicare Advantage
By
Kimberly Marselas
Nov 08, 2023
CHICAGO — I was drawn into the provider payment conversation early and often at the LeadingAge conference here this week, but the tone wasn’t quite what I expected. After years of dark messaging on...