In high school, I had a job working in the foodservice industry, which I strongly believe should be a mandatory part of the teenage experience. It might have helped a recently fired nurses’ aide,...
5 pieces of Facebook guidance for the uncool
By
Elizabeth Newman
Apr 08, 2015
As some of you know, none of the cool kids are using Facebook anymore. However, given its growth among those above age 65 (your residents) and its continued use among 30-somethings and up (your employees),...
The solution to your staffing problems? Listen, learn, change
By
James M. Berklan
Jun 02, 2022
With more than 40 years in healthcare as a provider, and more significantly as a strategic market analyst, Irving Stackpole knows a thing or 300 about your business and the struggles you face.
Examining the ‘manel’ in LTC
By
Elizabeth Newman
Jun 20, 2019
All industries, long-term care included, love panels during conferences. The hope is for a dynamic conversation, one where no one will dominate the discussion and those in the audience will feel engaged.
A band of brothers — still
By
Mary Gustafson
Sep 06, 2012
I’ve promised myself only two things in life about my use of social and/or digital media. Readers, I’m about to break both of my own rules with this post.
The Person of the Year
By
James M. Berklan
Nov 13, 2020
There is no Person of the Year contest this year. It’s been decided for a long time already
Nursing homes headed for another level of COVID-19 carnage if they’re not careful
By
James M. Berklan
Oct 09, 2020
it’s time for long-term care operators to start caring more closely about another vulnerable population.
1 may be the loneliest, but it’s hardly the scariest number now for providers
By
James M. Berklan
Sep 24, 2021
There are lies, damn lies and statistics. That’s how Mark Twain is famously credited with characterizing research numbers.
It’s time for private nursing home rooms
By
Liza Berger
Nov 04, 2020
What’s it going to take to protect nursing home residents from the coronavirus? As the pandemic wears on after eight months, making its daily trudge across the United States and back, one answer...
The power of the viral post
By
Aug 09, 2016
For as tricky as the medium of online reviews can be for the consumer, they must be even trickier to navigate for the business owner on the receiving end. Especially when a scathing review goes viral....