I think one of the saddest living-under-a-permanent-raincloud stories of recent years is the one about the long-term care administrator who tried to work at the beach but get sand in his keyboard and ruined...
It’s not just charity that should begin at home
By
John O'Connor
Feb 27, 2017
Long-term care operators tend to be a nervous lot. Rightfully so.
Ongoing budget battles reveal a deeper problem
By
John O'Connor
Sep 27, 2013
Many long-term care providers seem to be experiencing a case of budget battle fatigue right about now. Yes, it was earlier this year that a fiscal cliff compromise was reached. And now two more budget-related...
The power of the viral post
By
Aug 09, 2016
For as tricky as the medium of online reviews can be for the consumer, they must be even trickier to navigate for the business owner on the receiving end. Especially when a scathing review goes viral....
A better way for nursing homes to advance
By
James M. Berklan
May 14, 2014
Perhaps some of long-term care’s brightest stars didn’t want to be accused of getting worse. We’ll soon find out.
YouTube channel delivers with show about daughter’s wrenching decisions over aging mom
By
Mary Gustafson
Sep 27, 2012
My expectations were pretty low when I first saw a press release about “the #1 scripted drama series on YouTube” called “Ruth & Erica.” The Internet-only show follows a “woman...
Going to war over long-term care
By
John O'Connor
Apr 29, 2019
There is one area where tax dollars are doled out as if money were no object, and this is where long-term care should fight to be.
LTC’s ‘story of the year’ awaiting next chapter
By
James M. Berklan
Mar 22, 2018
Providers and other stakeholders must feel like school children sitting in the principal’s outer office, anxiously — if not eagerly — awaiting their fate.
Tales you might never expect from the frontlines of fraud
By
Apr 26, 2016
The healthcare world currently ranks as the fourth most victimized industry when it comes to fraud, falling prey to roughly 6.6% of all fraud incidents. In the long-term care sector, experts recently shared,...
Frail or sturdy? Seniors decide what they want to be
By
James M. Berklan
Feb 13, 2013
If you’re like me, you’re a big believer in the saying “Attitude determines altitude.” If you’re in the eldercare business, this should become embedded in your mind — for...