It’s not necessarily a bad thing, or a good one either — kind of like Rice-A-Roni or the music of Yanni. But instant customer feedback, and the expectation of immediate response and action is where...
Presidential caregivers
By
Gary Tetz
Sep 13, 2012
I won’t know what to think about polls until I find out how other Americans feel about them. Until then, put me down as undecided. But, seriously, here’s one that intrigues me, because it actually...
Thank you for not yolking
By
Gary Tetz
Aug 20, 2012
I had a newspaper in one hand and an Egg McMuffin in the other when I got the news, and I dropped them both like they were deadly poison. Canadian researchers have apparently determined that eating an...
What color is your discus?
By
Gary Tetz
Aug 02, 2012
Let’s be honest with each other. I made a bad career choice, and so did you. We should have been Olympic discus throwers. What were we thinking?
The Main Thing
By
Gary Tetz
Jul 18, 2012
How do we handle the growing numbers of things we’re already supposed to know, i.e. electronic health records, MDS 3.0, etc., and the even larger number of things we don’t know yet that we...
The Adorable Care Act
By
Gary Tetz
Jul 06, 2012
What a stress-filled week for Our Nation’s President. The Supreme Court finally ruled on his signature accomplishment—the Affordable Care Act (ACA) — and pandemonium instantly ensued.
Too much TMI
By
Gary Tetz
Jun 05, 2012
“Too much information.” That’s a phrase I hear the kids using a lot these days as they menace the sidewalks on their long-boards. They actually say “TMI,” apparently because...
Grab life by the cup
By
Gary Tetz
May 23, 2012
While there are still some who believe my continued intake of coffee has ruined my chances to spend a blissful eternity in paradise, down here on Earth it’s apparently prolonging my existence.
You’re fired! Welcome to the team
By
Gary Tetz
May 09, 2012
The holy grail of long-term care hiring would have to be the ability to divine in advance who will end up becoming a personnel liability and workplace nightmare. Most providers try to do that with a combination...
There will be blood
By
Gary Tetz
Apr 25, 2012
I knew I was a hopelessly timid Canadian when the armed phlebotomist approached with his hands trembling and needle drawn — and I didn’t think to protest. No hand raised in the international symbol...