Asking about end-of-life care when patients can still answer
By
Stephan Deutsch, M.D.
Apr 17, 2014
It’s a scene at plays out all too often in hospitals across the United States. A stroke leaves a frail senior incapacitated, lying in a hospital bed. Family members gather around, but no one can...
Addressing quality of death
By
Linda Elizaitis
May 05, 2014
What do you do when a resident crosses the threshold and your organization needs to address quality of death? We all know that there is a great emphasis, appropriately so, on a resident’s quality...
The urgent need for better grief support for SNF management
By
Frances M. Hawes, Ph.D.
Jul 31, 2023
Grief and loss are a natural part of life, and they are particularly prevalent in nursing homes where residents often have advanced age and multiple health conditions. Data from my recent research...
While staffing shortages have plagued the long-term care industry for quite some time, the coronavirus pandemic has certainly shone a spotlight on the issue and worsened it. At the start of...
The high cost of Winning!
By
Gary Tetz
Feb 11, 2016
Powerball is one of the great tests of work-based friendship in long-term care.Those 13 California nursing home nurses who came within one number of winning the whole $1.5 billion lottery are almost certainly...
Sounding off on personal care alarms: Enough already
By
Jacqueline Vance, RNC, CDONA/LTC
Mar 18, 2014
We all know how technology is supposed to help us. And for the most part, it does. But sometimes, too much of something isn’t a good thing. I’m talking about personal care alarms. While they...
A concept worth exploring: using clinical data to develop a marketing campaign
By
Steven Littlehale
Jun 24, 2009
Information is readily available, so why not use it to your advantage? Developing a marketing strategy based on clinical evidence from your skilled nursing facility could prove invaluable in attracting...
On Prancer, on Crasher …
By
Gary Tetz
Dec 22, 2022
At this festive time of year, it’s all-too-easy to be charmed and delighted by visions of reindeer leaping from rooftops and scampering across the sky. But before we let such images cloud our judgment,...
Be present to listen
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 06, 2021
I think one of the greatest tools in our customer service toolbelt is just taking the time to be present and listen to our customers. Whether that customer is our coworker, our resident, patient, family...
Moneyball in LTC – Do you know your numbers?
By
Neil Hefta
Dec 27, 2018
I challenge you to find your Moneyball questions as a hiring manager to create your best employee lineup. As a candidate wanting to get that game winning hit and landing that dream job, review your professional...