Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...
5 tips to bring back the joy of eating
By
Jessica A. Iannotta, MS, RD, CSO, CDN and Susan Bratton
Sep 13, 2017
It is no secret that cancer treatments—or even the cancer itself—can have a negative effect on patients’ appetites, often making mealtime an everyday struggle.
Leveraging technology for quality improvement for small to mid-sized organizations
By
M. Courtney Hughes
Sep 11, 2017
This spring, Relias Learning embarked on one of its most ambitious undertakings in putting together the second edition of its State of Staff Development and Training report.
Do you pass the free-time test at work?
By
James M. Berklan
Sep 07, 2017
Now that summer is essentially over, can you say your employer is one of the better ones when it comes to vacation and warm-weather perks? More important, how do your choices rate? Many signs aren’t...
In praise of Roberta
By
Gary Tetz
Sep 07, 2017
Let’s make one thing perfectly clear. I’m not suggesting long-term care facilities are exactly like the Department of Motor Vehicles. They’re simply not equivalent, though I know many...
Harvey response brings heartfelt tugs from all of LTC
By
Elizabeth Newman
Sep 06, 2017
Amid the massive amount of tragic news related to Hurricane Harvey, there also have been many ways long-term care stakeholders have risen to the challenge. The list includes providers as well as the volunteers...
Leadership skills: Know yourself, know your employees, know your job
By
Cyndi Taplin
Sep 06, 2017
In the simplest sense, a successful leader is one that gets other people to do things, to do those things well, and to enjoy doing them.
Observation overload
By
Jacqueline Vance, RNC, CDONA/LTC
Sep 05, 2017
OK, so any nurse reading this will probably relate, but we are so used to observing our patients/residents that we tend to “over observe” when not at work.
Out of the bad we shall find good
By
James M. Berklan
Aug 31, 2017
“Out of the bad we shall find good.” That sounds kind of biblical, doesn’t it? But I didn’t hear it while sitting in a pew on a Sunday. It came from a resolute skilled nursing manager...
Put on your boogie shoes — your brain will thank you
By
Aug 29, 2017
I’m a fan of dancing. I’ve been known to bust a move in bars, at weddings, in school musicals and during obligatory dance breaks at college football games. But one thing I actively tried to...