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I’ve loved LEGO bricks since receiving my first box from my mom when I was just five years old. Many of you have likely played with the bricks with your own kids or grandkids at least once in your lives....

There was one positive highlight the day I started working as a cashier at a Culver’s restaurant long ago: meeting Betty. She had to at least be in her 80s. She was tiny and spunky, greeting us all...

The HCR ManorCare hepatitis C story we ran earlier this week deserves another look, but probably not for the reason you’re thinking. Without meaning to, it forcefully reminded us of the power of...

“What is therapy?” sounds like a simple question, but it requires a separate and very complex answer for each discipline.

If you ever want to get an assisted living operator’s blood boiling, ask how the plans for federal oversight are coming along. You’d be better off asking a less insulting question, like how...

Last month I wrote about risk. I shared that risk in a nursing home originates from many places: residents and families, federal and state regulators, vendors, payers, insurance companies, referral sources...

I am sure many of you heard that the first media Batman, Adam West, passed away on June 9. I feel like some of my childhood passed away with him. You see, he made an immense impact on pop culture at the...

Work relationships matter. It has taken me 20-plus years to truly appreciate that. Looking back, one relationship that started as a gossamer thread turned into a steel cable taught me more about trust...

Our comfort zone is that space where our thoughts, behaviors and actions fit a secure pattern that makes us feel safe and keeps things minimally stressful.

Family members need to know what to expect when their loved one enters a nursing home: Falls may happen, medications may change, and a private room may not be an option.