Ban on arbitration of sexual assault, harassment disputes will hit LTC
By
Norris Cunningham
Barb Killian
Feb 28, 2022
Congress passed H.R. 4445 on February 7, 2022. The bill, titled “Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act of 2021,” is important to long-term care facilities that enter...
Improving your customer service for the holidays
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2013
The upcoming holidays are an ideal time to provide extra services that showcase your high level of care and make the seasons more pleasant for families and residents.
Move toward certifying electronic health records must include long-term care
By
John Derr
Oct 21, 2009
Long-term care must have have certified electronic health records to keep pace with the rest of the healthcare industry.
When good men say nothing
By
Gary Tetz
Aug 05, 2021
Though Genesis HealthCare is making vaccinations for long-term care workers mandatory, I’m not so foolish as to reveal my own true feelings about the requirement. I fear the warring ghosts of liberty...
Biden’s plan may be coup de grâce for staggering sector
By
Brendan Williams
Mar 02, 2022
President Biden’s plan targets what he feels is the top healthcare sector threat to consumers.
Look to your leaders, not healthcare reform, to change long-term care
By
Anthony Cirillo
Sep 08, 2009
It takes enlightened leadership—people who recognize the value of their employees and empower them—to positively affect the culture of long-term care facilities.
Gum control
By
Gary Tetz
Apr 07, 2016
I’m not surprised dementia is now being tied to gum disease. I have long believed the mouth offers a convenient and unflinching window to the soul, and that everything important about someone can...
’Tis the season to help families address end-of-life care
By
Eleanor Feldman Barbera, Ph.D.
Nov 05, 2019
Early November is a good time to increase the focus and training on customer service so that the facility is performing at its best when those infrequent but important guests arrive.
HHS enforces early COVID-19 infection control penalties despite ambiguities
By
Norris Cunningham
Angela Rinehart
Jan 21, 2022
Infection control penalties upheld against the facility with the first known COVID-19 outbreak reinforce need for implementation – not just policy.
Strategic goals: Do your goals align with the goals of CMS?
By
Martie Moore
Apr 27, 2018
Many times as leaders we feel that our actions are prescribed by entities beyond our immediate needs of those we serve.