Emergency preparedness: More than an act of paperwork
Jul 31, 2017
My phone rang and the voice said, “We are activating our incident command center.” I asked, “Is this a drill?” The voice in a solid tone replied, “This is not a drill.”
Learn how to advocate in D.C.
By
Tara Roberts
Jul 07, 2017
I’ve had the pleasure and honor of participating in advocacy in a variety ways in the last 10 years .
Residents with cognitive impairment don’t feel pain
By
Steven Littlehale
May 19, 2017
Please, someone tell me why we are still challenged with identifying and treating pain in the elderly, particularly those with dementia.
Customer service at its finest?
By
Jean Wendland Porter
Apr 14, 2017
I’ve had the privilege to speak with two different medical entities today and wanted to share the experience with my readers and colleagues.
4 strategies for increasing ownership in your team
By
Dennis McIntee
Mar 15, 2017
It’s possible to create your work dream team instead of settling for a drama team. Here are four quick mindsets you can incorporate today to get the drama out of your team and help them take a new...
A mixed year ahead for SNF providers
Mar 13, 2017
It was an eventful year in 2016, especially for the seniors housing and care sector. Aging baby boomers, diminished finances and divestiture of skilled nursing facilities were topics on the mind on many...
A workers’ compensation success story
By
Ellen Burke
Mar 03, 2017
When an injured employee is out of work, there is a potential that the injury will impact an organization’s productivity, efficiency and overtime costs.
Short-handed or short-sighted?
By
Jean Wendland Porter
Feb 15, 2017
When we communicate that we are having staffing issues, whether or not that communication is correct, we are telling the residents and their families that we can’t do our jobs.
Muse moments — engaging the hearts of those you lead
By
Martie Moore
Feb 08, 2017
The celebration of Valentine’s Day is a celebration of love and connection. It also is statistically one of the highest dates for engagements to happen. When you translate that to the world of healthcare,...
Practicing gratitude to heal the soul
By
Tina L. Kies
Feb 01, 2017
Wednesday is “gratitude journaling” day at Shuksan and for the next 30 minutes these residents will reflect upon their day and the past week, thinking back on whether there was anything that...