Looking to survive in long-term care? Then it’s time to ‘pay’ up
By
John O'Connor
May 23, 2016
If you want to build an organization that’s built to last for very long time, say multiple generations, follow the three-payment plan.
SNFs and cabbies agree that more regs are needed — for the other guy
By
John O'Connor
May 16, 2016
You can gain real insights about your future by examining what the competition is up to. Remarkably, there are still some skilled care operators who don’t see assisted living as the competition....
Dealing with that other f-word
By
John O'Connor
May 02, 2016
If there is one universal zero-tolerance policy at most facilities, it is this: Don’t fail. Executives and others who don’t meet prescribed goals tend to be quickly shown the door. It’s...
Great staffing ideas from the best in the business
By
John O'Connor
Apr 18, 2016
For those of you feeling a bit overwhelmed about staffing issues, please let me offer a simple suggestion. Take a look at the March 15 issue of Fortune magazine. You’re likely to discover many ways...
Must work be dreadful?
By
John O'Connor
Apr 04, 2016
Few things are less interesting than your typical “help wanted” ad.
Who wants to be a billionaire?
By
John O'Connor
Apr 04, 2016
The March 21 issue of Forbes, which lists the richest people on the planet, is as much fun as the Sears Christmas Wish Book.
Some poignant observations about life (and death) in nursing homes
By
John O'Connor
Mar 21, 2016
Despite Stephen Covey’s warning, most of us are ruled by the tyranny of the urgent.
A most serious problem
By
John O'Connor
Mar 04, 2016
This field is beset by numerous challenges.
His advice: You’re probably doing it all wrong
By
John O'Connor
Feb 22, 2016
George Cloutier has been giving nursing homes and other small business clients this troubling message for three decades: You don’t know what you are doing.
Why the field’s biggest problem is not going away anytime soon
By
John O'Connor
Feb 08, 2016
There are many serious problems in long-term care: funding, regulations, legal concerns, staffing and more. But none of these is the biggest.