How to set leadership development goals for dummies
By
Julie Thorson
Mar 07, 2018
Leadership development goals certainly aren’t simple. If they were, we would have many more enlightened leaders out there. The good news is there is always time to start.
OIG’s chiropractic report should draw more attention
By
Elizabeth Newman
Feb 21, 2018
A report last week from the Health and Human Services Office of Inspector General on fraud related to Medicare and chiropractic reimbursement led me to ask the following question aloud: “Wait, Medicare...
Beyond pillow mints: The hard work of extraordinary customer service
By
Gale Morgan
Mar 17, 2016
From fast food emporiums to small plumbing companies to my favorite online stationary store, any customer-facing business today should be hyper-aware of providing good customer service in order to succeed.
Getting noticed by ACOs
By
Kristy Wikum
Aug 12, 2014
Accountable care organizations were created to promote better care and better health for individuals and populations at a lower cost. They must identify providers that excel in areas not covered by ACOs...
Spacely Sprockets and the future of medical care
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 02, 2014
So does anyone remember the cartoon “The Jetsons”? You know, George and Jane, daughter Judy, son Elroy and, of course, the dog, Astro. It’s kind of fun to see how their 1960s and 1980s...
Would you want to live in the LTC home where you work?
By
Eleanor Feldman Barbera, Ph.D.
Oct 17, 2013
I used to live in a fabulous old fourth-floor walk-up apartment in Manhattan. When I moved out of Manhattan to a borough of New York City for an elevator building with a laundry room in the basement, I...
The provider that doesn’t read this risks getting capsized
By
Jacqueline Vance, RNC, CDONA/LTC
Jun 25, 2013
Hey, long-term care operator, a sexy tidal wave is coming your way. It’s going to change the way you do just about everything. Let me explain.
Opinion on advance planning distorts bill’s intent
By
Brett Bakshis
Jul 24, 2009
It’s not often that I read something that’s so wildly off the mark I feel the need to comment on it. Thursday, however, I came across an opinion piece in the Wall Street Journal written by former New...
Now that COVID is waning, time to focus on the things you ignored
By
Neville M. Bilimoria
Jun 28, 2023
Now that the Public Health Emergency has ended, and COVID-19 is starting to become less of a burden in your facility, now might be a good time to focus on protecting your liability.
Relaxed enforcement for telehealth is over
By
Neville M. Bilimoria
Apr 19, 2023
Well, we knew it might happen sometime. We saw the silver lining of COVID-19 these past few years in the form of relaxed rules by the government to allow for the easier implementation and proliferation...