These practical, effective strategies will protect your LTC residents against rising COVID-19 threats
By
Buffy Lloyd-Krejci, DrPH, CIC
Nov 09, 2023
This fall, flu isn’t the only communicable, infectious disease that long-term care facilities are worried about. COVID-19 — now endemic in our population — is also a looming threat, with all signs...
Chicago leads list of rodent activity
By
Ron Harrison, Ph.D.
Dec 10, 2014
It only takes an opening the size of a quarter for a rat to squeeze inside, and a hole the size of a dime for a mouse.
Providers, be prepared to answer these questions in 2020
By
Claire Roebuck
Sep 17, 2019
Change is the only constant for America’s healthcare landscape of late. Patients are taking a more earnest look at their options for healthcare, while payment sources are seeking the biggest value for...
Three ‘must haves’ as you specify a pharmacy interface for your EMR
Feb 06, 2013
With the backbone of an Electronic Medical Record (EMR) system in place, many providers have interfaces on their radar in order to extend the value of their investment, create a richer picture of overall...
Five best practices for shower pan installation
By
John Porcello
Apr 22, 2016
By following each step closely, and with care, shower pan installation is a smooth process with long-term guarantee.
How does engagement measure up?
By
Charles de Vilmorin
May 19, 2017
In our role as providers serving our residents, we are tasked to address their needs and desires in the most person-centered way. Making sure we take into account who they are and where they are cognitively...
In the face of crisis, enforcement risk looms for long-term care providers
By
Matt Curley
Jul 08, 2020
As long-term care providers brave the most significant public health crisis in our lifetimes, they also may find themselves at the center of an unprecedented increase in enforcement efforts driven by both...
Does your facility’s customer service pass or fail? 5 ways to enhance your brand and reputation
By
Nancy Friedman
Apr 06, 2018
If your staff fails at customer service and are not helpful or knowledgeable or are unpleasant, your brand and reputation could be badly damaged. Never has this been more true than in our current Facebook,...
Consider this when planning a 2021 budget
By
Liz Lane, CPA
Dec 22, 2020
For providers across the long-term post-acute care continuum, 2021 budget planning should be top of mind these days. Developing accurate budgets is critical for making informed purchasing decisions. Likewise,...
User adoption: 4 steps to CRM success
By
Anthony Miranda
Apr 13, 2015
Let’s face the reality head-on: a key element to the successful implementation of a CRM is getting your sales team to embrace it.