Amid all the focus on new rules for nursing homes, we can’t forget the old ones and the need to audit, train and document.
Lost without translation
By
May 09, 2017
In an age where 1 in 5,000 households speak a language other than English, language barriers between healthcare workers and the patients they care for can have care-related consequences, including higher...
Learning from design regrets
By
Jean Wendland Porter
Aug 12, 2016
Last week, McKnight’s published a guest editorial by Michael Hass, “Five design decisions you’ll later regret.”
Government scrutiny with physician contracts
By
Nick Merkin
Jul 10, 2015
The government is increasing its scrutiny of skilled nursing facilities that might be tempted to offer a physician a role as a Utilization Review Physician or Physician Medical Director as an inducement...
First impressions count: Making wise investments
By
Ross Skadsberg
Mar 04, 2015
The baby boomer generation has been a transforming force on all sorts of institutions throughout their lives, and now with 10,000 baby boomers turning 65 every day, they’re transforming the long-term...
A winning score: 20 years of helping hands
By
James M. Berklan
Jan 07, 2015
An old parable says that if you’re wondering whether acquiring a great new tool or developing a staff member is more important, try putting that tool in the hands of an incompetent worker.
Why jurors might overlook gruesome testimony against nursing homes
By
Tim Mullaney
Aug 05, 2014
In reporting on lawsuits against long-term care providers, I’ve spoken to plaintiffs’ lawyers who rival Stephen King in their descriptions of misery and gore. So I understand why nursing home...
Improving your customer service for the holidays
By
Eleanor Feldman Barbera, Ph.D.
Nov 14, 2013
The upcoming holidays are an ideal time to provide extra services that showcase your high level of care and make the seasons more pleasant for families and residents.
Give these nurses a hand, really
By
Jacqueline Vance, RNC, CDONA/LTC
Jul 23, 2013
The American Nurses Association recently revealed national standards for safe patient handling and mobility. I say, “Bravo!” And it’s about time.
Help a Sister out: In defense of U.S. nuns
By
Mary Gustafson
Apr 26, 2012
I’ve been in awe of Catholic nuns from a very young age. As my family likes to remind me, I even wanted to be one. As I’ve gotten older, my awe has turned into respect and affection.