Averages can help or hinder your evaluation of performance. Adding a few additional pieces of data can really support your efforts to properly see opportunity and manage risk.
Selling fear: Are you buying?
By
Steven Littlehale
Oct 17, 2016
Fearmongering has certainly played a major role in the 2016 presidential race, but you might not realize it’s also become more and more common in our own industry as well.
Tackling cardiovascular disease and morbidity
By
Cynthia M. Boyd, M.D., MPH, and Michael W. Rich, M.D., AGSF, FACC
Jun 17, 2015
For anyone whose career focuses on the long-term care of older adults, the place to be last month was National Harbor, MD, attending the information-rich American Geriatrics Society 2015 Annual Scientific...
After Ebola: Preparing for the next catastrophic pandemic
By
Jeanne Oronzio Wermuth and Rafael Haciski
Jan 07, 2015
The rapid spread of infectious disease through human populations across a large region is not a new problem. But unfortunately, planning for or contemplating the risks associated with pandemics often becomes...
Five-Star is anything but frozen
By
Steven Littlehale
Dec 13, 2017
The day after Thanksgiving, CMS further defined its intensions with the Five-Star Quality Rating System; more specifically how the new survey process and derivative data will be used in its calculation...
Top 10 best practices for social media in LTC
By
Angie C. Davis and Steven W. Fulgham
Jun 04, 2014
Like it or not, social media is now seen as activity of daily living for your residents and employees. More than 55 million photos a day are uploaded to Instagram and shared.[1] If you thought Facebook...
If I were to rob your community blind, you’ll never guess what I’d take
By
Kevin Williams
Mar 15, 2013
Offering multiple types of care, and other benefits are only the beginning of offerings that senior living owner/operators will offer their customer base in the future. Geriatric counseling and moving...
My blessing formula started with a genuine whining session that I was having with my boss. I was frustrated with the team I was leading.
And he did it ‘his way’ — will you and yours?
By
Steven Littlehale
Jul 21, 2017
Packing for New Jersey to help Bernie (my father-in-law, whom I was honored to call “Dad”) navigate his transition from hospitalization to SNF, something told me to pack a suit.
Do the new QMs have you seeing stars?
By
Steven Littlehale
Mar 18, 2016
Actions providers take now will make or break their Five-Star Quality Rating experience in July. That’s because the Centers for Medicare & Medicaid Services has changed quality measures in a way...