You never know when freak storms or unexpected fires might strike. But you can be sure that if and when one does, angry people will line up to demand that you be held more accountable.
Hollywood Hills owners up off the mat, courtroom drama all but guaranteed
By
James M. Berklan
Nov 16, 2017
Lawyers and legal finaglings are rich fodder for some of the most popular movies and television productions ever made. Get ready for another big show in that regard, and long-term care will be at its core.
Shining a light on domestic violence within your staff
By
Nov 01, 2017
Domestic abuse can harm a workplace from the outside, with victims reporting higher rates of lost productivity, absenteeism and difficulty focusing on work due to their abuse. In nursing homes, domestic...
Promising signs on the regulatory front
By
John O'Connor
Oct 16, 2017
President Trump is no fan of regulations, and long-term care operators have more than their fair share to contend with. So it’s a welcome breeze when Trump says he wants to start eliminating some...
Here’s a road map to the LTC leaders you should be following
By
James M. Berklan
Oct 13, 2017
You could make good use of talking pens, drone technology and a program that brings 70% reduction in incontinent episodes, right? Yes, you could — just like your fellow providers have.
Stop claiming ‘resident rights’ in discrimination cases
By
Elizabeth Newman
Oct 09, 2017
Administrators wiser than me have offered advice on what to do when there’s a racist resident.
Time for long-term care to go postal?
By
James M. Berklan
Oct 05, 2017
One of my favorite gone-off-the-rails fundraising stories involves one of my former college roommates.
The value of RN-to-BSN programs
By
Elizabeth Newman
Sep 26, 2017
The idea of a BSN programs should be a big draw to long-term care RNs.
Here we go again: All nursing homes are bad
By
John O'Connor
Sep 17, 2017
There is no way to sugarcoat what happened last week in Hollywood Hills, FL. Eight skilled care residents died in the wake of Hurricane Irma. Our condolences go out to the victims and their families. But...
Provider gives perfect response to Hurricane Harvey evacuation critics … and then gets taken to...
By
James M. Berklan
Sep 14, 2017
Late last week, I latched onto what I thought — and still think — is a great example of how a provider should respond to a bad public relations incident. We’re talking standing up to critics...