A two-minute story. A tugging of the heart. An emotional connection. Stories are incredibly powerful.
Trust before truth — Take 2
By
Julie Thorson
Feb 02, 2017
How do you continue to be a strong leader when you are feeling personally attacked or hurt by another person who claims to be a leader? It’s a great question to ask your work teams. Answers are not...
Compassion from LTC managers? Only if they want better resident care, lower liability risks
By
James M. Berklan
Feb 02, 2017
A funny thing happened in the making of a recent insurance company analysis of claims in the aging services market: a primer broke out on how to achieve better healthcare and liability outcomes by creating...
How to pick, and get the most out of, a readmissions risk and needs assessment tool
By
Cheri Bankston
Feb 01, 2017
Imagine two patients, both discharged to their home after being treated at a hospital.
Practicing gratitude to heal the soul
By
Tina L. Kies
Feb 01, 2017
Wednesday is “gratitude journaling” day at Shuksan and for the next 30 minutes these residents will reflect upon their day and the past week, thinking back on whether there was anything that...
Your future ratings rest in residents’ hands
By
Jan 31, 2017
Any news story that heralds a something as the “next frontier” in healthcare is probably worth clicking on, right?
Former CMS head has new job: keeping Obamacare alive
By
James M. Berklan
Jan 25, 2017
Former Centers for Medicare & Medicaid Services leader Andy Slavitt burst out of the back room to state his intention to keep Obamacare alive. Bold words from a man not particularly known for bold actions.
Your FitBit might just save your life — and your residents’
By
Jan 24, 2017
Even though I fell off the wearable fitness monitor bandwagon, recent research from the Stanford University School of Medicine might just serve as the incentive I need to jump back on it.
Maybe you don’t want to be in that preferred network …
By
Steven Littlehale
Jan 23, 2017
When it comes to contemplating joining caregiving networks, maybe you have more in common with the hospital than you think. Poor-performing hospitals tend to coexist in the same market as poor-performing...
A ‘novel-la’ way to educate families about dementia
By
Eleanor Feldman Barbera, Ph.D.
Jan 17, 2017
It’s easy to become overwhelmed and to have the information presented by a medical professional blur so that it sounds like a Charlie Brown cartoon teacher declaring, “Wa wa wa wa, wa wa wa...