As we look to the third driver, the “in the moment” patient feedback, I want to start by looking at the patient experience and understanding that it is an interaction between an organization...
Measuring and improving healthcare quality, safety and performance remain constants
By
Andy Weissberg
Aug 02, 2017
Many skilled nursing and long-term care providers face uncertainty stemming from the heated debates over repeal of the Affordable Care Act and the fate of the Better Care Reconciliation Act.
How can we prepare for the future of healthcare technology?
By
Pat Mulloy
Mar 31, 2022
Over the last few years in senior living, we have seen many anticipated technological changes come to sudden fruition. Businesses that promised more digital care options for years found they could no longer...
Ransomware is rampant: Is your facility safe?
By
Del Williams
Sep 22, 2021
With ransomware attacks on long-term care facilities increasing, managers are asking, “Are we vulnerable too?” or even “Are we next?” According to the Milwaukee Journal Sentinel, IT support...
Managing the gaps with transitional care
By
Debra Jacobs, RN, CRRN, MSN
Mar 14, 2013
As agents of innovative health care for the future, our role is clear in paving the path of collaborative efforts within the patient care continuum. Transitional Care Management (TCM) is certainly not...
The toughest pests to manage – and how to manage them
By
Ron Harrison, Ph.D.
Sep 23, 2016
Working together, you can help ensure your facility stays clean and clear of filthy pests.
Four industry trends driving talent management process improvement
By
Meghan Doherty
Sep 04, 2014
Despite regulation changes, shrinking margins and the increasing demand for service, there’s one thing that is absolutely certain: the future post-acute care workforce will be expected to do more...
Leveling the playing field for post-acute care: Enabling interoperability with minimal tech investment
By
Bevey Miner
Sep 12, 2023
While the long-awaited goal of interoperability seems to be advancing for EHR-equipped care providers, the idea of enabling health equity across the care spectrum seems untenable for post-acute care facilities...
Hospital discharge decisions: Why choose your facility?
By
Raul Valdes-Perez, Ph.D
May 23, 2018
Public data brings transparency like a window does, but both often need help to make sense of what they make merely visible.
Embedding QAPI into transition planning
By
Carole Dykhouse, BSN, RN-BC, CPHQ
Aug 05, 2015
On July 13, 2015 the most comprehensive change to nursing home regulations in 25 years was proposed by the Centers for Medicare & Medicaid Services.