Never ruin an apology with an excuse – Ben Franklin Medical malpractice is not something we like to think about. For my entire career, even though I worked for corporations and individual entities,...
Dear Santa, please bring one more moment
By
Martie Moore
Dec 18, 2019
I thought I was prepared to face the loss of a thousand moments. I was not. I am not.
A house divided
By
Jacqueline Vance, RNC, CDONA/LTC
Oct 02, 2018
When it comes to our jobs as managers and department heads, we can’t hide. Nor can we go left or right. We have to walk that middle line and make sure we build a cohesive team, not do stuff to tear it...
America should talk about chronic pain
By
Penney Cowan
Oct 02, 2015
The America Starts Talking campaign is designed to provide information about naloxone, a potentially lifesaving medication that can be used in an opioid emergency.
Leveraging patient call data to improve your value proposition
By
Michael Logan
Sep 23, 2016
Thanks to new technology we have averted multiple re-hospitalizations, weeded out poor home healthcare providers, provided enhanced education to our patients and ensured that our commitment to our patients...
Hacking goes to new and deadly limits
By
Jacqueline Vance, RNC, CDONA/LTC
Jun 02, 2015
Everyone with a pulse is aware of hacking vulnerability. From insurance companies to major big box stores and even banks, we’d have to be dead if we didn’t realize how unsafe our secure information...
It was 55 degrees in Sochi while we were expecting Snowmageddon
By
Jacqueline Vance, RNC, CDONA/LTC
Feb 18, 2014
This one is subtitled “Nursing facility personnel are essential and other things the world wasn’t anticipating.” Yes, while the temperature unexpectedly rose in Sochi, Russia, making...
The Walking (Half-) Dead
By
Jacqueline Vance, RNC, CDONA/LTC
Oct 14, 2014
OK, I’ll admit it. I am a huge fan of the AMC show, “The Walking Dead,” which incidentally had a blockbuster Season 5 premier Sunday. It’s really bizarre because I am a big weenie...
Medically Complex Medicare Part B
By
Shelly Mesure, MS, OTR/L
May 08, 2013
While CMS tries to figure out how to proceed with the manual medical review process, we continue to track our caps and apply our modifiers. In the meantime, has anyone noticed how our typical Medicare...
You’re fired! Welcome to the team
By
Gary Tetz
May 09, 2012
The holy grail of long-term care hiring would have to be the ability to divine in advance who will end up becoming a personnel liability and workplace nightmare. Most providers try to do that with a combination...