As we prepare to say goodbye to 2014 and hello to 2015, now is the time to make a New Year’s resolution of innovation. While each long-term care facility will chart its own course, the Hebrew Home...
The Jimmo scorecard and CMS compliance update
By
Steven Littlehale
Nov 25, 2014
In some ways, 2014 has been a monumental year. But it’s not over yet, especially with regard to Centers for Medicare & Medicaid Services steps regarding the historic Jimmo settlement agreement signed...
Biometric preening — dying is not good business
By
Gary Tetz
Nov 24, 2014
For success in long-term care, you want your employees to stay well, and especially not dead. If it isn’t already, that should probably be a primary component of your business plan. A dead staff...
The tie between revenue and risk managment
By
Tim Goux and Scout Blount
Oct 20, 2014
By providing the best level of care, a provider will help ensure resident satisfaction as well as foster a positive work environment for employees. Poor quality will affect a provider’s revenue stream.
How one SNF landed AHCA’s top distinction
By
Tom Boyes
Oct 08, 2014
This year, our Altercare of Louisville Center for Rehabilitation and Nursing became the first center in Ohio to earn the American Healthcare Association and National Center for Assisted Living’s...
Checking in for a new approach
By
Jennifer Tucker and Bill Thomas, M.D.
Oct 03, 2014
The modern way to think about providing care is that we are all in the experience business rather than the service business.
Summer reading: The language of long-term care
By
Mary Helen McSweeney-Feld
Jul 30, 2014
A recent NPR survey of older adults had a not-too-surprising finding: No one likes being referred to as “elderly” or as a “senior.”
Do you really want to be ‘average’?
By
Steven Littlehale
Jul 22, 2014
A provider client once said to me, “I don’t understand all this ‘statistical gobbledygook.’ Tell me why I should care and how I can actually use this.” It was a valid request.
Onward and upward — what’s motivating your job change?
By
Gary Tetz
Jul 21, 2014
After stealthily observing long-term care professionals in the wild for the past 15 years or so, I’ve come to see you as a perplexing and elusive study in contrasts. Perhaps you haven’t noticed...
Secrets to satisfied family members that providers should know
By
Allan S. Vann, Ed.D
Jul 16, 2014
One of the clearest lessons I’ve learned while being her advocate is that administrators who want to establish and maintain positive relationships with family caregivers of dementia residents must...