I recently returned from the AHCA/NACL national convention and expo, one of my favorite conferences of the year. One reason why it’s a favorite is the recognition of quality in our profession. There...
After all these years, tech’s an overnight sensation
By
John O'Connor
Jun 25, 2023
Technology has been percolating around the edges for a while now. And if I may say so, we at McKnight’s have led the way on both ends.
When a pay raise isn’t enough, you know there’s trouble
By
James M. Berklan
Mar 29, 2024
Newcomers to the long-term care game may not believe it, but there once was a time when the announcement of the next year’s proposed Medicare payment bump was the hottest ticket around.
Can an employee refuse overtime? More often than you might realize.
By
John O'Connor
Jul 31, 2023
One consequence of this long-term care’s perpetual staffing shortage is that employees are sometimes — or in some facilities more than sometimes — told they must work overtime.
Quick, somebody grab the cue cards for this nursing home starlet
By
James M. Berklan
Feb 09, 2024
The importance of staying on message is pretty clear to most people in business and, of course, politics. There’s nothing like a unified front to send a clear message. In fact, most believe it’s imperative.
Look before you leap into this business opportunity
By
John O'Connor
Jul 16, 2023
At first glance, hospice would seem to be a natural fit for long-term care. But not so fast there, LTC partner.
The companies we keep
By
John O'Connor
Feb 12, 2023
McDonald’s is in the selling hamburgers business, right? Similarly, nursing home companies exist to take care of seniors.
Long-term care’s advantage can be a real difference maker
By
John O'Connor
Apr 01, 2023
Ask why long-term care employees do what they do and you’ll almost always hear it’s to make a difference.
Table hopper or bartender?
By
Julie Thorson
Apr 03, 2024
A few weeks ago, I had a lengthy conversation with a friend in leadership. Deb Reardanz is the CEO of a lovely Illinois retirement community, Clark Lindsey Village. Our paths first crossed...
What’s your 2023 leadership training plan?
By
Cara Silletto
Nov 07, 2022
As we begin to plan for the 2023 calendar year, I’m talking with more executives about their vision for professional development.