Your line staff of CNAs and nurses will make or break your facility’s reputation
By
Judah Gutwein
Jan 22, 2018
I was meeting with a new client recently at their skilled nursing and rehab facility for our in-service prior to launching their online digital marketing campaign.
Taking a cue from Big Brother: A hospital tool for long-term care providers
By
James M. Berklan
Jun 04, 2014
Relationships between hospitals and nursing homes can be funny things. Working together, they can do great things. But “cooperation” and “outreach” are not operative words frequently...
Lost without translation
By
May 09, 2017
In an age where 1 in 5,000 households speak a language other than English, language barriers between healthcare workers and the patients they care for can have care-related consequences, including higher...
To reduce staff turnover, lead with LTC strengths
By
Eleanor Feldman Barbera, Ph.D.
Sep 13, 2016
When I spoke about the challenges of staff turnover at the Louisiana Nursing Home Association convention last week, I asked the group, “If you were able to bring in the same salary you were currently...
The importance of home health data to SNF administrators
By
James M. Spencer
Oct 23, 2017
The key here is not only to understand outcomes of residents once they are discharged from the SNF, but also to leverage the information for talking points with hospitals when seeking preferred provider...
Time to start clowning around
By
Aug 24, 2016
I like the occasional clown — as long as they’re where they’re supposed to be. But when they’re not? Downright terrifying. Then came this new nursing home study to put that line of...
The true cost of obesity to SNFs
By
Joy Stephenson-Laws
Jan 19, 2018
While federal regulations state that nursing homes must provide “each resident with a nourishing, palatable, and well-balanced diet that meets dietary requirements and any special dietary needs”...
Post-acute facilities must start acting like businesses
By
Betsy Rust
Aug 14, 2016
Fading fast are the days of post-acute healthcare providers viewing patients as their primary customers.
Avoiding norovirus like the plague
By
Elizabeth Newman
Jun 05, 2014
Norovirus is the scourge of nursing homes, not to mention frequent travelers. The release of Center for Disease Control and Prevention data this week confirms what many of us see firsthand, which is “the...
Beware of hospital observation loopholes
By
Shelly Mesure, MS, OTR/L
Dec 07, 2012
Hospitals have been undergoing more and more restrictions on re-admissions and are now facing financial penalties in some situations. Unfortunately, this has also resulted in more patients not being classified...