The very fact that measuring resident – and employee – satisfaction levels has become an issue in long-term care is a sign of vast progress, experts point out. Now, however, the challenge is to get...
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
Surviving dramatic survey changes April 26
By
Tracy Cooley, RN, BSN
Apr 12, 2018
Skilled nursing providers are scrambling to adapt to dramatic changes in their survey process this year, and a special McKnight’s webinar on April 26 will offer proven approaches that will help them...
Sleep apnea raises odds for hospitalization, study finds
By
Kristen Fischer
Jun 04, 2024
People aged 50 and older with obstructive sleep apnea have a 21% higher risk of any health service (including hospitalization) compared to those without the breathing disorder, according to a study presented...
A survey and regulatory review of 2013
By
Steven Littlehale
Feb 24, 2014
It’s important to do a review that considers your region and state. Identify how complaints and care deficiencies were handled last year.
National standardized surveys in the works
By
James M. Berklan
Jan 04, 2016
The General Accountability Office typically features excellent researchers and writers. But it seems they might have “buried the lead,” as we say in the journalism business, with their latest...
Sales management survey underway
Sep 23, 2008
The Center for Applied Sales Research recently launched a survey that examines effective sales practices in the senior living field. The survey’s goal is to help managers improve the quality of their...
Embrace Immediate Jeopardy triggers as quality assessment tool, experts say
By
McKnight's Staff
Oct 10, 2012
While state surveyors vary in what they consider Immediate Jeopardy for long-term care residents, operators can use government guidelines to work on their quality assurance plans, experts advised Tuesday.
Expanded surveys will focus on staffing, MDS coding
By
Tim Mullaney
Nov 04, 2014
Special surveys to determine Minimum Data Set coding accuracy and nursing home staffing levels will occur nationwide in 2015, the Centers for Medicare & Medicaid Services announced in an Oct. 31 memorandum....
Senator renews call for surveyor funding after staffing rule release
By
Kimberly Marselas
Sep 15, 2023
An influential senator is renewing his calls for increased funding for state survey agencies, following the release earlier this month of a federal staffing minimum that would require extensive on-site...