There’s a country music song that popularly declares, “You’ve got to stand for something or you’ll fall for anything.” Well, I’m here to tell you, having standards isn’t...
The engine behind ACOs is showing its muscle
By
James M. Berklan
May 06, 2015
The American West was largely settled by pioneers in covered wagons. It looks like a couple hundred years later, the American healthcare landscape is going to be infiltrated by covered Pioneers. And this...
A good book’s unintended lesson and tears for a great friend
By
James M. Berklan
Apr 27, 2015
One of the best signs of a good book is its unplanned lessons. While its title might profess how to fix this or do better at that, a high-quality book also will lead the reader to enlightenment for reasons...
Our government is a terrible thing — to hate (and a thank-you)
By
John O'Connor
Apr 17, 2015
Providers are finding their personal and professional relationships with the government tested these days. But before we all grab our torches and pitchforks, let’s take a deep breath.
5 pieces of Facebook guidance for the uncool
By
Elizabeth Newman
Apr 08, 2015
As some of you know, none of the cool kids are using Facebook anymore. However, given its growth among those above age 65 (your residents) and its continued use among 30-somethings and up (your employees),...
We were all in on the scheme and didn’t even know it
By
James M. Berklan
Apr 06, 2015
The recent past came rushing up other day, and it wound up whisking all of us onto the set of some fast-paced, financial mayhem-filled movie. Yes, you were there, too — though like me, you might not...
They told us everything we need to know about the future — except what to do
By
John O'Connor
Apr 03, 2015
What should long-term care operators be doing to prepare for the future? Take your pick of these three things.
Can we get that in writing? We better
By
James M. Berklan
Mar 30, 2015
If you asked long-term care providers what their main concern is, you would think it would be “patient care,” right? It turns out, that’s not reality. Most providers, it appears, are...
An emerging union challenge: ‘micro’ management
By
John O'Connor
Mar 27, 2015
The National Labor Relations Board’s willingness to let smaller groups of people form “micro unions” has many operators on edge.
Alarming headline about safety gives incomplete picture
By
James M. Berklan
Mar 16, 2015
Curse the headline writers, for they sometimes don’t do stories justice. The nursing home profession knows this as well as anyone.