It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
Step away from the vending machine: Real life nutrition tips for healthcare workers
By
May 02, 2017
Long-term care leaders can encourage healthy activity among their staff, starting with modeling healthy behaviors themselves. But what about the frontline healthcare workers with just a few minutes a day...
Don’t drop the Diet Coke just yet
By
Apr 25, 2017
Every so often a new study will be published that reminds me of my favorite Onion headline of all time: “Man Who Drinks 5 Diet Cokes Per Day Hoping Doctors Working On Cure For Whatever He’s...
The high costs of bad health among front line caregivers
By
Elizabeth Newman
Apr 21, 2017
We are what we eat, and there’s a lot of evidence that our nursing home workforce is struggling to be good.
Pig bladders, spiders and ponies — oh my!
By
Gary Tetz
Apr 20, 2017
Last time, I wrote about pig bladders, and how they can help bolster the courage of your convictions to innovatively solve any long-term care challenge. So I think you’re definitely ready for a frank...
GoFundMe campaign covers nurse’s fine, but should it ever be paid?
By
James M. Berklan
Apr 20, 2017
The saga of nurse Carolyn Strom has been one of our most popular over the last six months. She is, of course, the Canadian who vented about her grandparents’ healthcare on Facebook and was fined...
Customer service at its finest?
By
Jean Wendland Porter
Apr 14, 2017
I’ve had the privilege to speak with two different medical entities today and wanted to share the experience with my readers and colleagues.
How secure messaging helps LTC patients
By
Galina Datskovsky
Apr 10, 2017
In order to maintain consistent and quality care, high levels of communication are required between the skilled nurses, physicians, as well as the patient’s family who make up the immediate care...
The broken record of bad public relations
By
Elizabeth Newman
Apr 07, 2017
If there’s an area that I would argue is as bad as it was when I wrote about it in 2012, it would be how-long term care operators handle a public relations crisis.
Consumerism will drive healthcare’s future
By
Erin Shvetzoff Hennessey and Preston Gee
Apr 03, 2017
It seems that in 2017, a day doesn’t go by without reports of turbulent changes in store for our healthcare system.