Guardian Pharmacy Services has added TruCare LTC Pharmacy, an independent long-term care pharmacy based in Grand Rapids, MI, to its portfolio.
Secret shoppers in LTC
By
Eleanor Feldman Barbera, Ph.D.
Jul 30, 2019
While long-term care facilities might not be able to gather information easily from sham residents, SNF leaders who want to illuminate the important, human details behind dry customer service statistics...
Lessons from my grandson
By
Nancy Anderson, RN, MA
Jul 29, 2019
I recently made a 9-hour drive to visit my 7-year-old grandson, Jack. Living so far away, I don’t get to see him nearly as often as I’d like!
Meet Andrea Leebron-Clay, Hall of Honor inductee
By
Elizabeth Newman
Jul 26, 2019
One of the core tenets of Andrea Leebron-Clay’s career in long-term care has been understanding what she says is a “commonsense thing.” “People don’t want to be in nursing homes. So I said to...
BE STILL to be a successful leader
By
Martie Moore
Jul 26, 2019
Editor’s note: This is the third of a three-part series, “Keeping anchored in the twirling seas of healthcare.” Article one explored new research in change management. Article two expanded tools...
Murder, they spoke
By
Gary Tetz
Jul 25, 2019
Like a real-crime podcast about murder. That’s the way we need to tell the story of our long-term care staffing or funding woes if we want anyone to actually pay attention.
After progress, former SFF facility may be headed for strike
By
Mallory Hackett
Jul 24, 2019
Employees at a former Special Focus Facility nursing home in New Jersey could be headed for a strike after five months of failed contract negotiations with new management.
The role of the nursing and housekeeping team
By
Robert Kravitz
Jul 24, 2019
When it comes to protecting health in long-term care facilities, nurses and housekeepers really are a team. They must continuously work together to ensure the health and cleanliness of the facility. Their...
Providers covering all bases ahead of Senate hearing and new GAO abuse report citing doubled deficiencies
By
Elizabeth Newman
Jul 22, 2019
The GAO likely will issue recommendations related to state survey agencies submitting data on instances of abuse and reporting suspicions of a crime to law enforcement.
The beauty of offering a full-service managed care platform
By
Franklin Segura
Jul 22, 2019
We do not turn away difficult or specialty patients because we can handle almost any specialty pertaining to the senior patient.