On a scale of A to 17, with one being “Always” and red being “Parsnips,” how would you rate your experience with customer satisfaction surveys? I’m sure most of you use them,...
A mind-blowing way to learn, with the right price
By
James M. Berklan
Mar 01, 2014
As a parent looking at options for a high school student about to enter college, I know why it seems like everyone talks about the high cost of education. It is high.
Pharma companies embrace branding
By
Elizabeth Newman
Mar 01, 2014
Big pharmaceutical companies are exploring “brand personality” in their marketing strategies, according to new research.
Delve into hot topics at the 2014 Expo
By
James M. Berklan
Mar 01, 2014
8th Annual McKnight’s Online Expo brings national experts, continuing education credits, vendor booths and more straight to your desktop, or wherever you connect to the Internet
State News
Mar 01, 2014
HAWAII — One of the most expensive states in the country for long-term care is staring down the barrel of dwindling budgets and a rapidly growing elderly population. Officials are taking proactive measures...
Ask the payment expert … about the financial benefits of QAPI
By
Patricia Boyer
Mar 01, 2014
What are the financial benefits to implementing CMS’s Quality Assurance Performance Improvement program?
New RNs trending more to nursing homes, expert says
By
Elizabeth Newman
Mar 01, 2014
Newly licensed registered nurses are less likely to work in hospitals and more likely to be hired in a nursing home, says a new analysis in the American Journal of Nursing.
Ask the care expert … about interpretive guidance
By
Sherrie Dornberger
Mar 01, 2014
I heard there was communication to surveyors on being required to cite the regulation and not the interpretive guidance. Where can I find this?
MDS staff face time crunches
By
Elizabeth Newman
Mar 01, 2014
Each nursing home resident assessment takes five hours on average for a Minimum Data Set or nurse coordinator to finish, according to survey results from the American Association of Nurse Assessment Coordination.
Cynical admins apt to leave jobs: study
By
James M. Berklan
Mar 01, 2014
Cynicism and “emotional exhaustion” are the strongest predictors of nursing home administrator turnover, according to doctoral research by a former administrator. Misaligned personal and corporate...