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The single most cited F-tag in a Centers for Medicare & Medicaid Services survey is F-323 in regards to resident safety and supervision.

There is a conversation lingering for us all right now. We have told ourselves elaborate stories to avoid the conversation all together. This is fascinating to me. In my experience, the most challenging...

It’s wholly unintentional, but we find ourselves one-upping the Centers for Medicare & Medicaid Services this week.

If administrators and long-term care managers were ever looking for a good time to make their mark, this is it. And they better be looking to, or start creating, high-quality compliance officers as well.

From fast food emporiums to small plumbing companies to my favorite online stationary store, any customer-facing business today should be hyper-aware of providing good customer service in order to succeed.

When it comes to worries about how Medicare doctors will be paid, nursing home operators have thought they should stand at the front of a long and anxious line. Truth be told, they have some stiff competition...

Registered nurse, physical therapist and nurse practitioner are three of the top 10 jobs in the United States, according to new rankings from U.S. News and World Report. This might come as a big surprise...

The process must begin early with a three-way dialogue during initial project planning which includes client, architect and builder.

Should the federal government “own” the coronavirus pandemic national response?

Simply put, an ACO is a network of doctors and hospitals that shares both medical and financial responsibility of each patient in that particular ACO. The ultimate goal of an ACO is to coordinate care...