Paying for long-term care not unlike The Babysitter problem
By
John O'Connor
Apr 07, 2014
It took decades to unravel, but I think I finally figured out why my parents had nine children.
Heard around the table: Provider execs listening to the right people
By
James M. Berklan
Oct 02, 2013
Captains of the long-term care profession get to their lofty positions by using their intellect and superior vision skills, as a gathering of minds recently re-emphasized.
Nursing homes are hospitals’ silent cheering section on this one
By
James M. Berklan
Nov 07, 2012
It’s interesting how competition can make strange bedfellows. Nursing homes and hospitals, for example, are next-door-neighbors on the caregiving block. We all know who has the bigger house on this...
A proud day for Ohio nursing home
By
James M. Berklan
Apr 20, 2010
If you scout the headlines or listen to coffee klatsch chatter at all, it doesn’t take long to figure out that nursing homes often do not enjoy a good reputation.
Who cleans up after the ‘fix’ is in?
By
James M. Berklan
Apr 20, 2015
It will be interesting to see what happens when the guitars are put away and the strains of “Kumbaya” die down after last week’s ballyhooed passage of a new Medicare doctor payment rule.
The curious case of the disappearing CNA
By
Oct 27, 2015
In high school, I had a job working in the foodservice industry, which I strongly believe should be a mandatory part of the teenage experience. It might have helped a recently fired nurses’ aide,...
5 pieces of Facebook guidance for the uncool
By
Elizabeth Newman
Apr 08, 2015
As some of you know, none of the cool kids are using Facebook anymore. However, given its growth among those above age 65 (your residents) and its continued use among 30-somethings and up (your employees),...
A band of brothers — still
By
Mary Gustafson
Sep 06, 2012
I’ve promised myself only two things in life about my use of social and/or digital media. Readers, I’m about to break both of my own rules with this post.
The power of the viral post
By
Aug 09, 2016
For as tricky as the medium of online reviews can be for the consumer, they must be even trickier to navigate for the business owner on the receiving end. Especially when a scathing review goes viral....
Who to blame for the job-hopping epidemic in long-term care
By
John O'Connor
Jul 14, 2014
Too many long-term care operators let potential “noble” payoffs get in the way of basic marketplace realities when it comes to pondering why staff turnover is so high.