“Although these are less than ideal circumstances, we have all pulled together as a team. That extra bit of support and acknowledgement we get from leaders makes a difference. Simple things can go a...
How consolidation and change challenge LTC
By
Shawn McLaughlin
Glenn Day
Feb 21, 2019
As we wrap up February, it’s clear consolidation and the underlying change it portends are continuing to exert a huge influence on every aspect of the healthcare field. For the long-term care and...
Part Two: Mobile IT in LTC
By
Russell Cook
Sep 24, 2013
While there’s a whole generation of the workforce that grew up with mobile, that doesn’t mean every worker will embrace new technology.
Skilled nursing facility ‘haves’ and ‘have nots’ — a financial journey
By
Jake Slavik
Mar 07, 2018
As a result of changing referral patterns, increasing regulations and myriad of other factors, the current financial environment poses a great threat to some skilled nursing facilities while creating opportunities...
Camaraderie counts! How to build trusting relationships with staff
By
Nancy Anderson, RN, MA
Sep 03, 2016
Your opportunity as a manager is to find ways to connect your staff to the organization’s purpose and to each other.
The overdue digital revolution in post-acute workforce management
By
Rachel Schiff
Mar 25, 2021
Workforce shortages are well understood challenges of the healthcare industry. However, the skilled nursing industry has always been hit the hardest. This market is characterized by tight margins and facilities...
Engaging employees through the power of story
By
Nancy Anderson, RN, MA
Feb 03, 2017
A two-minute story. A tugging of the heart. An emotional connection. Stories are incredibly powerful.
Marketing Matters: Telling a story
By
Pam Selker Rak
Jan 20, 2016
There’s no doubt that the changes ushered in by the ACA also demand new attention to your marketing.
The cultural symbols of an engaging workplace
By
Nancy Anderson, RN, MA
Dec 05, 2016
When leaders recognize a “disconnect” between organizational values and visible symbols, they can make changes that align symbols with values.
“They know me. They remember who I am.”
By
Beth Sanders
Nov 21, 2012
The life story is not a “nice to have” document – it is essential to delivering quality. If memory loss begins and progresses, the details of his or her life story would serve as the...