As a manager, I used to love to promote point-of-service, or POS. As a therapist, I used to despise POS. How could I have such a love-hate relationship with POS?
Keep your staff informed
By
Kristy Wikum
May 14, 2015
The main barrier we all face is how we communicate with and educate our population, which means providing good information to both providers and consumers.
Calling safe! Before you are … OUT!
By
Renee Kinder
Jul 05, 2018
In a culture that calls for more person-centered and person-directed care, we often have to caution our patients to not call themselves “safe,” before they are discharged out of our care.