Dated technology can cause communication rifts: study
By
Brett Bakshis
Oct 01, 2014
Outmoded methods of communication between caregivers may be responsible for significant amounts of wasted time during shifts, resulting in inefficient patient transfers and hundreds of thousands of dollars...
Why are the ‘keepers’ constantly leaving? Thought you’d never ask
By
John O'Connor
May 12, 2014
Whether you manage a caregiving team or run the company, you are probably dealing with three challenges more than you’d like to admit.
The power of words
By
Shelly Mesure, MS, OTR/L
Mar 25, 2014
“The pen is mightier than the sword” is an age-old adage that implies that the power of communication — in this case, written communication — is more powerful than a physical weapon. Do...
Avoid survey deficiencies through clear communication and honesty, former surveyor says
By
Ashley Carman
Jul 24, 2013
Long-term care providers should use surveys as an opportunity to showcase great care in their facilities, a former surveyor said in a McKnight’s webcast.
A failure to communicate
By
Mary Gustafson
Jun 21, 2012
Basic communication is often overlooked for nursing home managers. Promoting leadership among team members and empowering staff is effective in building teamwork.