I have a hunch we have all heard the saying, “The squeaky wheel gets the grease.” My guess is we may have even used it a time or two to deal with those who might complain more than others. Make sense?...
It’s not just you: Everything’s hard about Phase 2 Requirements of Participation
By
James M. Berklan
May 23, 2018
An interesting phenomena occurred Tuesday when we asked providers for the toughest part of complying with Phase 2 provisions of the Requirements of Participation.
How does your leadership team lead?
By
Nancy Anderson, RN, MA
Apr 27, 2018
Consider this truism: Your facility outcomes will never outperform the effectiveness of how your leadership team leads.
To be a good leader, share your stories
By
Julie Thorson
Dec 07, 2017
The best lessons in life are often learned through the stories we share. The most meaningful moments, good or bad, are captured and remembered by the tales we tell.
She needed this shot in the arm, and you might too
By
Julie Thorson
Sep 14, 2017
I started the week doubting myself but I eventually forced a better mindset, which led me to listen closely to a conference keynote speaker. He spoke on the power of purpose and reaffirmed in me that doing...
What isn’t being said
By
Julie Thorson
Mar 02, 2017
Disclaimer: This is not scientific. I can, however, tell you I believe this notion to be true based on the hundreds of leadership conversations I’ve had, or haven’t had.
Trust before truth — Take 2
By
Julie Thorson
Feb 02, 2017
How do you continue to be a strong leader when you are feeling personally attacked or hurt by another person who claims to be a leader? It’s a great question to ask your work teams. Answers are not...
Trust before truth
By
Julie Thorson
Jan 05, 2017
The people you trust the most, hopefully, are the ones that can lay the heaviest of truths on you. In other words, they can point out your weaknesses in a way you will respond to. Sure, it might hurt,...
Commanding respect from the disrespectful
By
Jacqueline Vance, RNC, CDONA/LTC
Apr 19, 2016
I started my nursing career in a very busy teaching-hospital operating room. I loved the excitement, the anticipation of the surgeon’s needs. But what I didn’t love was the utter disrespect...
On huddling up
By
Julie Thorson
Dec 10, 2015
Not everyone who works in long-term care considers himself or herself a leader. This begs us to ask the next question: Is this OK?