6 communications lessons learned from the SNF response to COVID-19
By
David A. Ball
Sep 04, 2020
Here are six lessons learned about communicating better to help facilities that now find themselves at the center of the COVID-19 storm.
Credibility: The fundamental foundation of leadership
Mar 30, 2015
Think of credibility as having benefits similar to that of a house’s foundation during a huge storm. If the foundation is sound, then it will hold up against raging waters.
Operators are not ‘blasé’ about negative stories
By
Michael Wylie
Aug 08, 2018
Rather than putting the burden on skilled nursing providers, I challenge the news media, along with other institutions, to be fair and accurate, and report the good news, too.
Using technology to fuel innovative service to older adults
By
Denise Rabidoux
Jan 20, 2012
We are at a critical point in long-term care. The perfect storm is upon us: baby boomers hitting 65, the decline of the U.S. economy and housing market, increasing healthcare costs that demand we rethink...
After natural disasters: coping with resident and staff emotions
By
Eleanor Feldman Barbera, Ph.D.
Aug 29, 2011
The Northeast just experienced an earthquake and a hurricane all in one week. The storm may have subsided, but it’s likely residents and staff will still be facing a whirlwind of emotions. And it’s...
Managing an unexpected emergency or natural disaster
By
Linda Arters
Nov 14, 2016
“Information is King” when an unexpected emergency or natural disaster strikes. Not just for those tasked with responding to and managing the crisis but for everyone impacted.
Hurricane season: Are you prepared?
By
Robin A. Bleier, RN, LHRM, CLC
Jun 12, 2015
June is a glorious month. School is out for the summer, and the watermelons are sweet on the vine. Add the smell of freshly cut grass and you know summer is here. However, along the Atlantic and Gulf coasts...
A lesson in disaster preparedness for LTC facilities
By
LeRoy Boan
Sep 15, 2017
As healthcare entities throughout Texas and Florida work tirelessly to put back the pieces following hurricanes Harvey and Irma, reflection is likely top of mind.
Trying to reason with hurricane season
By
Jacqueline Vance, RNC, CDONA/LTC
Aug 29, 2023
I’m here in Florida trying to prepare for this hurricane we are supposed to get as I write this. You know, you can do your best to prepare but as you’re scurrying about, knowing it’s hurricane season,...
Leaders, the ides of March are blowing
By
Martie Moore
Mar 11, 2022
It was one of those March days when the sun shines hot and wind blows cold – when it is summer in the light, and winter in the shade. — Charles Dickens, “Great Expectations” I remember calling...