Training managers to build relationships with employees
By
Celeste Smith and Catherine López
Nov 11, 2013
Providers like CenterLight are experiencing greater numbers of frail elderly patients as the general population ages, and a mandate from New York State’s Medicaid program that requires patients who...
A rare opportunity to address the sector’s labor woes
By
John O'Connor
Dec 14, 2015
It’s safe to say that the long-term care field could use lots of workers happy to take entry-level jobs. If only there were a sudden supply of willing people who would salivate at the prospect. As...
We now join our general strike in progress
By
John O'Connor
Oct 18, 2021
If it’s any consolation, you no longer walk alone. At least, not on the labor front.
When one dangerous compromise leads to another
By
James M. Berklan
Jun 28, 2021
Sometimes providers are backed into a corner and must do non-preferred things. But the big question becomes what’s the next step after the first concession?