We all know the expression; the squeaky wheel gets the grease. But why? Why do we do that in long-term care? We all have those squeaky residents or families that just are NEVER happy. But have you thought...
Why nursing homes can exhale — but not get complacent
By
James M. Berklan
Jul 07, 2017
The announced delay of full enforcement of new survey requirements is indeed good news for nursing home operators and all of their compliance officers. Their blood pressure should now lower a few millimeters....
The three “Rs” of nursing home care
By
Steven Littlehale
Aug 17, 2012
By utilizing benchmarks and data analytics preparation, time is reduced, priorities established and efforts measured. By knowing a facility’s prior survey deficiencies and having insight into the...
Where long-term care’s money is spent when it’s for ‘technology’
By
James M. Berklan
Jun 13, 2014
Healthcare providers are considered relatively slow technology adopters, and long-term care operators as a sub-group are believed to be among the slowest. Whether or not that’s true, at least you...
A bad surveyor workplace hurts providers
By
Elizabeth Newman
Jan 31, 2018
As difficult as your job may be — and I know there are many long days — it’s worthwhile to remind yourself it could always be worse. You could be a nursing home surveyor in Idaho.
Operate with an eye on quality, not the next survey cycle
By
Steven Littlehale
Mar 16, 2012
The anxiety associated with an impending survey should be offset by the fact that the nursing facility holds the secret to its own success – the knowledge of its customers.
Surviving dramatic survey changes April 26
By
Tracy Cooley, RN, BSN
Apr 12, 2018
Skilled nursing providers are scrambling to adapt to dramatic changes in their survey process this year, and a special McKnight’s webinar on April 26 will offer proven approaches that will help them...
A survey and regulatory review of 2013
By
Steven Littlehale
Feb 24, 2014
It’s important to do a review that considers your region and state. Identify how complaints and care deficiencies were handled last year.
Mom-and-pop survival
By
Jean Wendland Porter
May 31, 2022
The chain and franchise SNFs will mostly survive. But in the face of rising costs, federal cuts and vast numbers of employees leaving the workforce, how can the small operators survive?
Premature obituaries about nursing homes unfair, off the mark
By
John O'Connor
Apr 11, 2014
Attend an industry event these days and you’re sure to hear doom-and-gloom forecasts for the skilled care sector. Simply put, LTC is not getting a lot of TLC.