With the help of customer relationship management tools, providers and sales reps can manage their referrals, improve census and track missed opportunities
On the ‘go’
By
Kimberly Marselas
May 06, 2017
In-bed washes and adaptive bathroom equipment keep comfort a reality
Finding loose change
By
Kimberly Marselas
Mar 05, 2017
There are many ways to improve efficiency, keep staff happy and save money in the laundry room. Providers just have to look for them — and read this article
Progress denied
By
John Hall
Feb 05, 2017
‘Prior level of function’ rule can complicate rehabilitation efforts, as providers wrestle with cost, quality of care and what a resident’s goals are in maintaining quality of life
Static on the line
By
John Hall
Sep 05, 2016
Connectivity one of the rural provider IT challenges that also can affect others
Keeping watch by night
By
Kimberly Marselas
Jul 04, 2016
Overnight incontinence care deserves special planning and strategies; providers get personal with individual options and high-tech solutions
An uplifting experience
By
John Hall
May 04, 2016
Rising to new standards of care by revising current areas for lifting and bathing units takes time, money and, maybe most of all, understanding of resident mix.
Cutting into costs
By
John Hall
Jan 04, 2016
A look inside the mind of lenders in the wake of a skilled nursing cost comparison report reveals reasons for optimism — and concern
Connecting at all hours
By
John Hall
Dec 04, 2015
Software firms and providers are devising novel solutions to engage seniors, families and staff who are embracing technology to stay in better communication
Technology bytes
By
Amy Novotney
Oct 05, 2015
Working together to streamline electronic prescribing is a ‘work in progress’ that continues to challenge operators, prescribers and pharmacists to get it right