To move from providing only the most basic of needs (shelter, safety and physiological support), providers need to understand how optimizing their engagement strategy can move their residents up on Maslow’s...
High-quality resident engagement is affordable
By
Charles de Vilmorin
Jul 01, 2019
The changes would take time but ultimately the community knew that making these key adjustments in their engagement approach, which didn’t have to be costly, would lead to a high return on investment...