Encompass Group LLC has introduced the Five Star® Short Sleeve Moisture Wicking Mesh Back Chef Coat.
Luxury standards that pay off
By
Elizabeth Newman
Aug 24, 2018
When service fails, the resident or customer often has their vision of a place permanently altered.
Resident stories lurk within objects
By
Elizabeth Newman
Aug 10, 2018
It was the teddy bear that first grabbed my attention.
Close to 1,400 nursing homes lose a rating star due to new staffing info
By
Elizabeth Newman
Jul 31, 2018
Nearly 1,400 nursing homes have lost star ratings in Nursing Home Compare staffing levels because of inadequate numbers of registered nurses or from a lack of reporting reliable staffing information, signs...
Bay State prepares for more closures
By
Elizabeth Newman
Jul 20, 2018
The headline stopped me in my tracks: “Nursing home sector on verge of collapse.” It seemed a tad dire, even for an industry that seems to constantly predict disaster.
Life lessons from the Capital Gazette
By
Elizabeth Newman
Jul 06, 2018
Reflect for a moment, please, on your first job. The people you met, the lessons you learned, and how it influences you today.
When leaders leave
By
Elizabeth Newman
Nov 21, 2017
Diane Carter’s decision “was one of the toughest I’ve made,” she says.
The 20-mile march in LTC
By
Elizabeth Newman
Oct 17, 2017
It’s rare for smart leaders in any industry to not be familiar with Jim Collins, especially his signature work, “Good to Great.”
Emmi multimedia call system increases nurse efficiency
By
Elizabeth Newman
Oct 06, 2017
A system based on multimedia and interactive voice response phone calls has expanded into the post-acute market, with executives describing it as a way to maximize nurse efficiency.
The value of RN-to-BSN programs
By
Elizabeth Newman
Sep 26, 2017
The idea of a BSN programs should be a big draw to long-term care RNs.