Study shows sickest people most dissatisfied with care
By
Mary Gustafson
Jul 06, 2012
Nursing home residents, who often have at least one or more chronic condition, are among the sickest individuals treated by the American healthcare system. This population’s high utilization rates...
Built to weather the storm
By
Mary Gustafson
Jul 05, 2012
When a skilled nursing facility more than doubles in size — but adds only 20 beds — and switches to a brand new model of care, one could reasonably expect some growing pains.
Volunteer has his ducks in a row
By
Mary Gustafson
Jun 28, 2012
Despite challenges, mailman Steve Score has found winged victory at Ecumen Emmanuel Community in Minnesota.
A failure to communicate
By
Mary Gustafson
Jun 21, 2012
Basic communication is often overlooked for nursing home managers. Promoting leadership among team members and empowering staff is effective in building teamwork.
Commencement speech season heats up
By
Mary Gustafson
May 24, 2012
Since I am sucker for celebrity commencement addresses, mid- to late-May is like my own, personal Christmas.
Residents bust a move (but not a hip) at their Senior Prom
By
Mary Gustafson
May 17, 2012
As a lowly high school student, I was never able to muster up much enthusiasm for the prom. Dancing in public? “Ewww… ,” my 17-year-old brain responded, more often than not.
Inside the frequent flier club
By
Mary Gustafson
May 10, 2012
If you’ve ever caught in a pool of self-pity but you’re not sure how to climb out, try sitting in the waiting room of a jam-packed pain clinic some time. I promise, your problems will pale...
A home by Providence
By
Mary Gustafson
Apr 30, 2012
An intergenerational campus infused with a French flair makes this skilled nursing community in southern Indiana like none other.
Design Decisions: A household into a home
By
Mary Gustafson
Apr 02, 2012
Unexpected twists took Maryland CCRC leaders in a direction they didn’t plan on — and it has paid off in increased resident satisfaction.
A survey you don’t have to worry about
By
Mary Gustafson
Mar 29, 2012
The quality of nursing home care is improving — and residents and their families are noticing. That’s the message two industry researchers want administrators and caregivers to take away from new...