Yo, I’ll tell you what I want, what I really, really want
By
Steven Littlehale
Oct 14, 2022
It’s a curious day when I lift a lyric from the Spice Girls to title an article. The Spice Girls’ first single, “Wannabe,” was released in 1996 and rocketed to the top of the British singles chart....
Lots to learn with new Five-Star
By
Steven Littlehale
Jul 22, 2022
On a recent flight, I sat next to an attorney whose principal focus was compliance. It turned out that we were both on our way to speak at events in the same popular Florida conference destination. She...
Which matters most: Social media or Five-Star?
By
Steven Littlehale
May 27, 2022
Recently my colleague Ken Kelley, MS, OTR/L, RAC-CT, a clinical consultant/reimbursement specialist, posited something about Five-Star ratings that I hadn’t considered. He suggested that, in general,...
Tough conversations on gender equity, from dinner tables to boardrooms
By
Steven Littlehale
Apr 29, 2022
To solve our staffing shortage, we must address the issue of gender parity in leadership. And to do that, we must embrace our fear, speak up, and act; we must start the tough conversations.
Back to before census
By
Steven Littlehale
Dec 10, 2021
One of my favorite lyrics from the musical “Ragtime” is “We can never go back to before.” The character Mother sings about no longer being a slave to societal expectations; she is confident, moving...
Supporting the unpaid caregiver through the virtuous circle
By
Steven Littlehale
Nov 12, 2021
It seems inevitable. You are likely among the 53 million people in the United States who are unpaid caregivers for a loved one. If not, you may soon join their ranks. This unpaid and frequently unplanned...
Increase your occupancy now
By
Steven Littlehale
Aug 02, 2021
Preparing for a presentation is always fun for me, especially when it involves original research. In anticipation of Reimbur$ement-Con, and my session “The Unexpected Nemesis,” we took a deep dive...
The country line dance of pain management: One step forward, two steps back
By
Steven Littlehale
Mar 05, 2021
“Pain is whatever the experiencing person says it is.” “We just hope that you don’t say it. Oh, and we’ll likely not hear you anyway.” We credit Mary Margo McCaffery, MS, RN-BC, FAAN, a pioneer...
Rehabilitating the nursing home image
By
Steven Littlehale
Dec 14, 2020
Have you ever asked a question, even though the answer is obvious? “Would you like another homemade chocolate chip cookie?” “Do you want to sit where you have a view of the ocean?” Even when the...
Carnac the Magnificent psychically divines your most despised quality Measure
By
Steven Littlehale
Oct 16, 2020
Busy yourselves with the excellent suggestions provided by other top-performing SNFs around the country.