Execute documentation as it’s claimed: survey expert
By
John O'Connor
Aug 01, 2013
An industry expert served up straightforward advice during a recent McKnight’s Super Tuesday webinar: Accurately claim what you do, and do what you claim.
Where’s your next lawsuit coming from?
By
John O'Connor
May 22, 2015
If a recent survey of about 800 corporate attorneys is to be believed, there’s no shortage of things to lose sleep over.
The BIG Picture: five-star survey system to the rescue?
By
John O'Connor
Mar 01, 2010
Want to raise a colleague’s blood pressure? Just casually mention the government’s five-star rating system.
The nursing home survey system is about to get a much closer look
By
John O'Connor
Aug 29, 2014
You had to know this was coming. Earlier this week, the New York Times reported that many nursing homes are submitting massaged staffing and quality indicator data to the feds. The alleged reason? So facilities...
Workers want better support after mistakes, survey finds
By
John O'Connor
Dec 01, 2014
Mistakes at nursing homes are more likely to trigger blame than a corrective response, many frontline workers asserted in a comprehensive survey.
Critics rip findings in latest citation report
By
John O'Connor
Nov 01, 2008
State officials and provider groups are up in arms over a recent federal report on nursing home survey violations. They argue that the aggregate deficiency totals present a biased perspective that does...
Game changer for long-term care? More like a game ender
By
John O'Connor
Aug 17, 2020
New survey numbers from the American Health Care Association paint an industry portrait that is anything but flattering. Shocking might be more like it.
More vendors see value in video-based marketing
By
John O'Connor
Sep 10, 2014
A growing number of business-to-business marketers have begun using videos to get their message across, according to a survey sponsored by Vidyard and conducted by Demand Metric.
Hope I die before I get (too) old
By
John O'Connor
Aug 19, 2013
When it comes to life spans, we are the chosen ones.
The star treatment is here to stay
By
John O'Connor
Jul 20, 2012
The Centers for Medicare & Medicaid Services has just rolled out its latest version of Nursing Home Compare. If your facility garnered five stars, you probably love it. If you received one star, you surely...