When it comes to embracing quality, long-term care operators are making great strides. Most seem to realize that many of the old ways of getting the job done don’t cut it anymore.
The easy way to get LTC experts into your office
By
James M. Berklan
Mar 06, 2013
Nobody should pass up the opportunity to have a nationally respected professional expert visit his or her office. The chance to get six in there in a short amount of time? Outrageous. Yet, it’s going...
5 tips for avoiding deficiencies
By
Susan LaGrange
Nov 05, 2014
Here are five quick tips to operationalize for the top five most frequently cited deficiencies nationwide. Facilities could choose one per day and revisit each week to focus on audits, discussion, education...
When we talk about providing good care, what do we really mean?
By
John O'Connor
Dec 20, 2013
In case you haven’t noticed, “quality” is quite the buzzword in long-term care these days.
QAPI in a box
By
Gary Tetz
May 11, 2017
It’s a lot of pressure, working in long-term care. People are becoming much more process-conscious and data-driven, more aware of competitors and more responsive to market research. Perhaps that’s...
The beauty of bad publicity
By
Gary Tetz
Aug 28, 2014
When I saw the New York Times article illuminating the clever ways devious operators could inflate their Medicare star ratings, I had mixed emotions ranging from fury to rage.
Does caring for specialty populations hurt your public profile?
By
Steven Littlehale
Jun 20, 2016
Many skilled nursing facilities are de facto specialty care centers with a disproportionately large number of certain types of residents. This scenario, unfortunately, can translate into a liability in...
Eight ways to improve quality and dignity
By
Mark Kirkpatrick
Sep 02, 2016
The following suggestions can improve a caregiver’s ability to help seniors improve their quality of life and activities of daily living
Stars upon thars
By
Gary Tetz
Apr 23, 2015
It’s notoriously difficult, not to mention foolish, to try to predict the future of long-term care in America. In all of our nation’s recorded history, only one man can lay claim to true prescience...
A winning strategy for nursing homes
By
James M. Berklan
Jun 06, 2012
Last week, I heard one of the most insightful, no-baloney talks I’ve heard in a while from a long-term care official.