Three new books on aging and healthcare recently crossed my desk, each with completely different takes on our industry. Each has merit for anyone involved with senior care.
Reducing depression through person-centered care
By
Eleanor Feldman Barbera, Ph.D.
Mar 06, 2014
Culture change, the Eden Alternative, whatever you call it, things are moving in that direction. In my experience, the nursing home I worked in that was most attentive to the psychosocial needs of the...
Your best competitive advantage? A solid social work department
By
Eleanor Feldman Barbera, Ph.D.
Apr 05, 2013
I have great respect for those who attend to the often complicated physical needs of our long-term care residents, but if your facility doesn’t have a solid social service department, it isn’t...
The Goodbye Guide: Why and how to terminate tenderly in LTC
By
Eleanor Feldman Barbera, Ph.D.
Jun 23, 2015
I believe leave-takings in long-term care are more important than in other settings and that the style of departure should be given more consideration.
Loneliness in LTC: Overcoming disability, creating connections
By
Eleanor Feldman Barbera, Ph.D.
Apr 14, 2015
Reducing loneliness among facility residents has numerous benefits — for residents and staff. So why aren’t we doing better at it? Here’s what you need to know.
Everything I need to know I learned from my residents
By
Eleanor Feldman Barbera, Ph.D.
May 30, 2013
Someone posted a story I Liked on Facebook about an 85-year old woman who graduated from college and already had a job offer. “She’s my new hero!” a Friend commented. That got me thinking...
The psychology behind good customer service (and why it’s more important than you think)
By
Eleanor Feldman Barbera, Ph.D.
Jun 12, 2014
We may talk about the term “customer service” and ask our staff members to avoid public arguments in front of residents and family members. But nevertheless, volatile situations happen every...
Clone this woman. Steal this idea.
By
Eleanor Feldman Barbera, Ph.D.
Mar 29, 2016
“Trudy’s here!” exclaimed the resident I’d been speaking with, excusing herself for a moment to exchange a few dollars for a bottle of lotion. “She buys me the things I can’t...