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Operators must create a great experience for the physician, but patient flow should be a two-way street. While meeting the needs and wishes of residents must always come first, there can be multiple ways...

Assisted living companion services and the relationship between the community and the company is not always articulated and formalized. Policies and procedures, especially related to emergency response,...

I have always been a person who never just dips a toe in the water. I jump in whole hog! Most of the time it works very well for me. I’ve been this way as long as I can remember.

Launched more than a decade ago, the purpose of the Signature HealthCARE Hall of Fame is to honor the contributions and lifetime achievements of nursing home residents, staff members, volunteers and other...

I have always been fond of the Montessori philosophy. Even when my children were young, I searched for alternative schools where they could explore this type of learning. People ask me, “What is...

What would our leadership look like if we thought that tomorrow would not come? If we ask ourselves that question, we immediately will reason there is a tomorrow. That is our challenge: We always give...

I have always welcomed change, as I truly believe that growth and progress require it. So, why do I have such a hard time embracing an occupational title change for certified nursing assistants? I guess...

It’s possible to create your work dream team instead of settling for a drama team. Here are four quick mindsets you can incorporate today to get the drama out of your team and help them take a new...

I dealt first with my wife’s Alzheimer’s as a 24/7 caregiver at home, and now as a part-time caregiver and full-time advocate since her placement in the dementia wing of an assisted living...

In the now-infamous case of an independent living facility’s policy on CPR, the simple perception is that a woman was dying and needed CPR. Sound and prudent judgment would have been to perform it,...